At Crochet Dreams, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and make a purchase.

Information We Collect

Personal Information:
When you place an order, sign up for an account, or contact us, we collect personal information, including:

• • Your name, email address, mailing address, and phone number.
  • Payment details, such as billing address and credit/debit card information.
    
    

Non-Personal Information:
We also collect non-personal data automatically, such as:

• • Browser type and version.
  • Referring website or source.
  • Pages viewed, browsing patterns, and time spent on our website.
    
    

How We Use Your Information

• • To Process Orders: Your personal information is used to fulfill orders, confirm transactions, and provide delivery updates.
  • To Improve Our Services: We use feedback and browsing data to enhance your shopping experience and refine our offerings.
  • To Communicate: Your contact details may be used for order confirmations, promotional offers, newsletters, or service updates. You can opt-out of marketing communications at any time.
  • To Ensure Security: Non-personal information helps us monitor for fraud, secure transactions, and maintain the safety of our website.
    
    

How We Protect Your Information

• • Data Security: We use encryption, secure servers, and firewalls to protect your personal information from unauthorized access, alteration, or disclosure.
  • Access Control: Access to your personal data is restricted to authorized personnel who are required to keep the information confidential.
    
    

Sharing Your Information

• • Third-Party Service Providers: We share your information with trusted partners who assist us in fulfilling orders, hosting our website, or managing email communications. These parties agree to keep your information secure and confidential.
  • Legal Compliance: We may disclose your information if required by law or to enforce our rights, prevent fraud, or ensure the safety of our users.
    
    

Cookies

What Are Cookies?

Cookies are small files stored on your device by your web browser. They allow websites to recognize your browser and remember certain details about your visit.

How We Use Cookies:

• • To remember items in your shopping cart and your preferences for future visits.
  • To analyze site traffic and interactions for improving user experience.
  • You can control cookie preferences through your browser settings. Note that disabling cookies may affect certain website functionalities.
    
    

Your Rights

Depending on your location, you may have rights under applicable laws:

• • Access and Correction: Request access to the personal data we hold about you or correct inaccuracies.
  • Data Deletion: Ask for your personal data to be deleted, subject to legal or contractual obligations.
  • Opt-Out: Decline promotional emails or the use of certain tracking technologies.

To exercise your rights, please contact us at info@crochet-dreams.com.

Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be posted on this page, and we encourage you to review it regularly.

Your Consent

By using our site, you consent to our Privacy Policy and agree to the collection and use of your information as described.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: info@crochet-dreams.com